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January 12, 2017
** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties **
For all quality-related issues, please contact us at email@example.com. Please include your order ID number and a photo of the quality issue.
Requests within country of purchase:
Requests from outside country of purchase:
What our 90-Day warranty does not cover:
**Effective on orders place on or after July 1, 2016**
**Eligible only for customers who purchased directly through our main website**
FOR BATTERIES & CHARGERSPlease return the product for physical inspection along with the following information:
Order NumberFull name used during purchaseShipping Address
Once we have inspected the defective item, we will provide a replacement free of charge. If you have any further inquiries, please visit our SUPPORT CENTER.
WITHIN 30 DAYS OF DELIVERY DATEPlease contact customer service and allow us to resolve any issues regarding defective items before leaving seller feedback/product review. Your satisfaction is our number one priority!
If you believe you have received a defective item, please contact us and provide us with your Order ID # and photo(s) of the defect. Photo records allow us to address the issue with our manufacturer and saves you time and money since you do not need to return the item for physical inspection.
Upon confirmation, we will gladly replace your order free of charge!
If you have any further inquiries please visit our SUPPORT CENTER
EMAIL | SUPPORT@CASEOLOGYCASES.COM
HOURS | MON-FRI 9-5 P.M. PST
LOCATION | 13915 CERRITOS CORPORATE DR. STE D, CERRITOS, CA, 90703