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January 12, 2017
The Information Collected By Caseologycases.com
When you shop with www.caseologycases.com, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.
Electronic newsletters policyWe offer a free electronic newsletter to users who voluntarily subscribe by providing their email addresses. Users may remove themselves from this mailing list by following the directions at the bottom of each email newsletter. We do not share, sell or lend our customer's email addresses.
Message boards/forums policyUsers of the site's blog must register separately for this service (free of charge) in order to post messages. You do not need to register to visit the site. During registration the user is required to supply a username, password, and email address.
SurveysThe website may occasionally conduct user surveys to improve site content and services. We never share any of this information about specific individuals with any third party.
All shipping information provided by the customer is protected and confidential. The shipping address is used only to process your online order and ship the order as addressed. You are responsible for providing the correct shipping address and we are not responsible for items that are lost or misplaced after delivery has been made to the correct shipping address. If you have used the incorrect shipping address and the package has been delivered correctly by the delivery services, you are responsible for locating the order or you must contact us immediately.
All billing information provided by the customer is protected and confidential. We do not disclose this information to any other person or third party. This information is used to confirm your credit/debit card information and to contact you if we have questions regarding your order.
You are responsible for providing the correct email address when placing an order. After your purchase has been processed, you will receive an email confirmation regarding your purchase, invoice, and tracking details. You will receive this email only if you have provided us with your correct email address. We may contact you via email if we have questions regarding your order, shipping information, billing information, or for any other reason determined at our discretion. Your email address is confidential and we do not share this information to any outside persons or third parties.
Cookies are small web text files used to make your online shopping experience easier and more personalized. Your web browser will store these cookies to retain information such as items saved in shopping cart, favorite items, and so forth. Please note that your web browser must be set to accept cookies before you can place an order at www.caseologycases.com.
We use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls and surveys. We send out newsletters to subscribers on a regular schedule, as well as special edition newsletters for promotional or new products/services. Caseologycases.com will never share newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
We do not track what individual users read, but rather how well each page performs overall in order to determine which areas of the site users utilize most based on traffic to those areas. This helps us continue to build a better service for you by improving the areas with the least traffic. Although we track search terms in general to measure user interest, we do not track specific terms of any particular individual user.
Caseologycases.com creates collective reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. An advertiser or sponsor will never know which users click on their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
By using this site, you consent to the collection and use of this information by Caseologycases. com. Policy changes are subject to change at our discretion. If any changes have been made to our policy, we will update this page to reflect the current policy so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
If you are not completely satisfied with your purchase for any reason, we will gladly accept returns of packages within 30 days of the sale date and issue a refund minus shipping fee within resalable condition.
** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties **
The original shipping fee is not refundable. Upon receiving returned package, we will issue a refund for the product to payment method used during time of purchase and send a confirmation email.
Customers are responsible for all return shipping costs, excluding cases regarding distributor mistakes or defective items, which will be determined and resolved at the company’s discretion.
Only items purchased directly from MODN USA or CaseologyCases. com will be eligible for a return request.
CaseologyCases.com - RMA 13915 Cerritos Corporate Dr. Ste D Cerritos, CA 90703
*Any Returned Products will be charged a minimum restocking fee of 20%. If the product is not in original condition, missing contents, or in USED condition are subject to minimum 25% Restocking Fee as we can no longer use the item.
Orders to be shipped during business hours which end at 5PM Monday through Friday.
We observe all USPS holidays. If your order is placed before or on a holiday, it will be processed the following business day.
FREE DOMESTICDHL Global Mail typically takes 5-8 business days after your order has been shipped excluding weekends.
Tracking information is provided in your confirmation email. While delivery issues are uncommon, delay may occur due to human error, weather conditions, etc. If your order is not delivered within 10 days, please contact our customer service for either refund or replacement.
**Neither our shipping carrier or company can guarantee delivery dates.**
Priority shipping costs are $10.00 and up depending on weight of package and shipping destination.
USPS Priority Mail typically takes 1-3 business days after your order has been shipped excluding weekends.
International shipping costs are $10.00 and up depending on weight of package and shipping destination.
Arrival time for international orders will vary by location. Estimated delivery dates are provided in your confirmation email.
Typical delivery is 10-21 days after your order has been shipped, but customs delays do occasionally happen. Transit may take longer if the parcel was delayed due to carrier mishandling, customs delay, or other circumstances beyond our control.
If you have not received your international order within 30 days please contact our customer service.
If you have any further inquireis please visit our SUPPORT CENTER
EMAIL | SUPPORT@CASEOLOGYCASES.COM
HOURS | MON-FRI 9-5 P.M. PST
LOCATION | 13915 CERRITOS CORPORATE DR. STE D, CERRITOS, CA, 90703